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An activity that adds no value for the customer to a process or product describes which lean concept?

Just-in-time

Perfection

Muda

The concept that describes an activity adding no value for the customer to a process or product is related to the term "Muda." In Lean methodology, Muda refers to waste or any activity that consumes resources without adding value to the customer. The goal of Lean practices is to eliminate Muda, thereby increasing efficiency and improving the overall value delivered to customers.

Understanding Muda is central to Lean thinking, as it helps organizations identify areas where resources can be conserved and processes can be streamlined to enhance value creation. This concept plays a crucial role in improving processes, reducing costs, and increasing customer satisfaction.

In contrast, Just-in-time refers to the strategy of producing only what is needed when it is needed, striving to minimize inventory costs. Perfection is the goal of continuous improvement, focusing on achieving optimal processes, while Level loading balances production schedules to improve workflow and reduce bottlenecks. While they are all integral elements of Lean methodology, they do not specifically define the concept of waste as clearly as Muda does.

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